Postpaid reservations—hotels or rental cars that are paid for upon check in instead of upon booking—will commonly have discrepancies between the amount shown in NexTravel and the final amount paid. This is because hotel and rental car companies change their taxes and fees periodically.
When you reserve a hotel or rental car with NexTravel, we record the most accurate pricing available. When a traveler checks in at a hotel or arrives to pick up a rental car, the final amount charged on the credit card will reflect any changes in the taxes and fees.
Currently hotels and rental car companies do not report pricing changes so we are not able to update the reservation in our system. However we are developing a way for travelers to resolve discrepancies post-payment in future.
Comments
0 comments
Please sign in to leave a comment.